Comments on: Crest Pro-Health Rinse Draws Complaints

By: Toi1282

Toi1282 — Fri, 16 Dec 2011 13:25:00 +0000

I started using this product two weeks ago and I have white teeth now I’m noticing Brown stain between my teeth and my taste buds our so off. I’m highly upset because I want to make a dental appointment immediately because of these ugly stains.

By: Disbelief

Disbelief — Thu, 08 Dec 2011 05:38:00 +0000

Wow! I’m such an IDIOT! I should have Googled this before. I’m almost through with the liter bottle and I have brown stains between my bottom front teeth now! I noticed it a few weeks ago when it was turning yellow, but thought maybe it was the coffee I was drinking. I stopped drinking coffee and started using it MORE! OMG! I don’t have dental insurance at my new job til March, but I hope my dentist can get it off! Anybody found any remedies other than dentist?

By: Prsrz5

Prsrz5 — Sat, 12 Nov 2011 13:38:00 +0000

I have had the most awful experience with this toothpaste over the past 2 week! Unbelievable mouth, tongue and lip pain. It’s as if the whole inside of my mouth was being burned daily. Very raw chapped lips and no tastebuds and a sandpaper tongue. The worst part is I am undergoing chemotherapy treatments for breast cancer and started using the toothpaste after my third treatment and blamed it on a side effect of the chemo (one I did NOT have after my first two treatments mind you). Only after researching the problem on line did I make the crest pro-health connection. How is this product still on the shelves. Horrible!

By: Margaret Behling

Margaret Behling — Sat, 12 Nov 2011 03:22:00 +0000

I just had a dental cleaning NOV. 9, 2011. I had started using (purple label)
Crest Pro-Health Complete with Fluoride – Alcohol Free about six to eight weeks earlier. For tooth paste I was using AIM gel. I began to wonder what was happening to severely stain my teeth brown and yellow, especially at the gum line and read the label again on the 1 L. bottle. At the very bottom of the label on the back of the bottle just above the UPC code was a warning about staining. At least this should have been in the white section of the label with the warning about swallowing the rinse. I would NEVER have bought this product if I had been aware this risk.

I strongly disagree that this staining is not harmful! The aggressive cleaning ( which took an hour ) to remove the stains is not good for the tooth enamel and my hygienist applied fluoride varnish to help strengthen it again. The bill for my appointment was $189.00. My dentist said that he has seen enough cases of this staining problem associated with Crest Pro-Health Rinse, that he feels this product should be withdrawn from the market—-warning label or not.
Evidently this risk of staining has been known for well over a year, and nothing has been done to investigate the cause and improve the product except for the addition of the warning statement. I intend to send what is left in my bottle to the FDA for testing. I don’t think P & G has handled this problem in a responsible manner. It looks like all they care about is their profits. Perhaps the executives at P & G need to be reminded that dental care in the USA is not cheap. If a family of 6 all developed this staining problem, it would cost them hundreds of dollars to have civil looking teeth again and many don’t have dental insurance.

I will write to Consumer Reports Magazine regarding my very negative experience with this product and I will certainly warn my family and friends NOT to use it. Maybe if enough of us speak up, P & G will finally take some responsible action. I really believe that this is a bad product which causes more problems than it solves and it should be recalled and no longer sold. The American public deserves better treatment than this from an American company like P & G.
I am outraged about the whole situation.

By: tom

tom — Sun, 09 Oct 2011 05:35:30 +0000

Same issues with my wife. She is burned in the gums and swollen. After searching the web, tons of people have the same symptoms from Crest products. This company should be sued for the harmful products and their silence on the matter.

By: Terri Price

Terri Price — Tue, 27 Sep 2011 16:02:47 +0000

I never used the Crest Pro-Health but I did use the 3D vivid. I lost my sense of taste and had no idea why until I came across this site and a few others. I did not have the blisters others have had but I did have the burning sensation like you had just drank something very hot. I also have the dry mouth feeling as well. My husband told me to stop using it and I did for a week or so but since my taste did not come back I started using it again but only for a couple of days thank goodness. That was when I came across these sites. It is comforting to know I am not crazy. I knew I didn’t have any other symptoms and couldn’t figure out why this was happening. I certainly hope something is done about this soon so no one else has to go through this.

By: Laurie

Laurie — Thu, 08 Sep 2011 14:33:36 +0000

I wanted to update my previous posts — spoke with my dentist again (after he’d done some research, I suspect) and he said it’s the cetylpyridinium in the rinse that stains the teeth. He told me to start using Listerine Zero Total Care, but I’m hesitant to try it in case it makes the problem worse. He also told me to try brushing with baking soda and -you guessed it- there’s been no improvement. I guess I’ll have to wait until my next appointment and hope they can polish off the stains, but since they’re mostly on the exposed roots where there’s no enamel I’m not too hopeful.

By: Don

Don — Wed, 07 Sep 2011 17:12:24 +0000

I used this mouthwash for a month in the evening. I stopped using it over a month ago and still have inflamed taste buds. It comes and goes but I’ve found I can’t eat anything that is spicy or contains vinegar because that exacerbates the irritation. Both Dr and Dentist noted the irritation. Dr. recommended using Rembrant toothpaste for cancre sore . I’ve been rinsing with salt water. I called the 800 number on the bottle to complain. They transferred me to a nurse from a group they contracted with to provide “medical help”. The lady was nice but it was quite useless. She kept apologizing and saying that she only has the information that the company gave her and she has nothing to offer based on what I told her. So we’re pretty much on our own. I would suggest anybody that had a problem call the 800 number and complain because Crest doesn’t think the number of complaints they get is significant enough to do anything about them .

By: Liz

Liz — Sun, 04 Sep 2011 03:29:56 +0000

I lost my taste buds for about 4 months after using mouth wash , my dentist couldn’t help , I went to my regular dr, he advised me to take zinc , I did , and lord and behold , I have my taste buds back. I
Will never buy that stuff again .

By: Tom Cavanaugh

Tom Cavanaugh — Sat, 27 Aug 2011 19:25:33 +0000

I used Crest Pro-Health Complete Clear Mint Rinse for 3 days until I developed sores on the inside of my upper and lower lips, under my tongue, and on the roof of my mouth. For the next three days I’ve been rinsing with salt water and using cloroseptic to numb the pain so I could get some sleep. My dentist confirmed the inflamation on Friday, and I’m going back on Monday for another examination.

By: Laurie

Laurie — Thu, 25 Aug 2011 16:10:20 +0000

I just checked the label of the Pro Health Complete Rinse that I’ve been using…..turns out it contains sodium fluoride, not stannous fluoride. Now I’m really confused because my dentist told me that sodium fluoride does not cause stains!! Isn’t there any form of fluoride I can use and not have this horrible side effect?

And to my embarrassment, the label on the Pro Health bottle does state “In some cases, rinses may cause surface staining to teeth. This is not permanent or harmful, and may be prevented by adequate brushing or removed at your next dental visit.”

By: Laurie

Laurie — Thu, 25 Aug 2011 15:42:16 +0000

A couple of months ago my dentist told me to start using Pro Health to build the enamel on my teeth. About 2 weeks ago I noticed 2 small brown stains on one of my teeth. Now I see that I have brown stains on many of my teeth; either between the teeth or at the gumline. I just got off the phone with my dentist and he confirmed that the stannous fluoride in this product can cause brown stains! He wants me to switch to Listerine Total Care Zero which contains sodium fluoride. That’s great, but now I have to wait 5 months until my next appointment to have these polished off — if indeed they will even come off! I’m outraged that this side effect isn’t mentioned on label.

By: Stacy Scheckel

Stacy Scheckel — Mon, 22 Aug 2011 00:53:17 +0000

I am also very disappointed with Crest Pro Health mouthwash…My tongue is numb and my gums and lining of my mouth is sore and feels like it is peeling away. The flavor of the food I eat is even gone and there is this weird sensation in my mouth. I’m upset that I paid about 7 dollars for a big bottle of this product and now I am very unhappy with the product…I wish I could have my money back for it.

By: Ash

Ash — Tue, 19 Jul 2011 20:00:21 +0000

I began using Crest Pro-Health dental rinse three days ago. I have not experienced staining, but I now I have red bumps on my tongue, sore gums, a metallic taste in my mouth, a numb feeling around my tongue and gums, and my taste buds are no longer functioning correctly.

I was worried I had a serious medical issue. I have discontinued use. At the very least Crest should apply a warning to the label of their bottle. This is unacceptable.

Thank you for hosting this site. I am glad to find that others are experiencing side effects.

By: Nathan

Nathan — Mon, 11 Jul 2011 23:49:59 +0000

I’ve experienced similar staining with Crest Pro Health. Luckily, I don’t think it’s been to the same extent as some of these readers, but the brown on my teeth was embarrassing. I figured it was the rinse so I stopped using it, and waited for my six month cleaning. The dentist knew about the staining and got most of it out, but unfortunately there was still a little bit of brown in between the teeth. I switched to Listerine Total Care Plus Whitening (the purple stuff) and the stains are slowly fading away! I’m probably going to get my teeth whitened anyway, but for those of you who want alternatives, this has been working for me…so far anyway… cheap at Costco too

By: Judy

Judy — Fri, 17 Jun 2011 18:25:34 +0000

Less than two weeks after buying the clear Pro Health my teeth are stained. Had hoped for whiter teeth and healthier mouth. Crest should have to pay for cleanings but that will never happen. I’ll stick with my Colgate, thank you. They may not be movie star white but at least that didn’t have ring around the teeth two weeks ago.

By: Dawn

Dawn — Tue, 07 Jun 2011 14:08:51 +0000

Never have I been so humiliated in my life. I switched from a perfectly good brand (ACT and Equate) to try something new and this is what happened. I will now stop using any of CREST’S products, my entire house b/c this is horrible and expensive to fix. So you helped by showing me the plaque on my teeth now how do I get rid of the brown stains…

By: Dave

Dave — Fri, 03 Jun 2011 22:08:06 +0000

After a major dental cleaning to remove the brown stains on my teeth, I switch from Crest Pro Health Rinse to Target’s Up & Up Alcohol Free Antiseptic Mouth Rinse (with CPC). Unfortunately, the brown stains have come back. In between the switch, I used Equate’s Advanced Antiseptic Mouth Rinse (with Tartar protection, from Wal-Mart) — no brown stains.

By: Deb

Deb — Wed, 01 Jun 2011 16:59:59 +0000

Can no longer taste anything. While looking for an answer I stumbled across this and realized I started using crest pro health about 2 months ago. Hopefully this will turn around now that I will NEVER use their products again.

By: Linda

Linda — Mon, 25 Apr 2011 12:23:52 +0000

It is unfortunate that the new format of this site no longer displays the older comments that include numerous reports of facial numbness, loss of the sense of taste, and mouth sores that won’t heal as a result of using Crest Pro-Health Rinse.

By: Maria

Maria — Thu, 21 Apr 2011 03:16:13 +0000

(sorry comment cut off)… don’t smoke, eat the way I’ve always eaten (fairly healthy but not health-nut healthy), so I know for certain it’s this Crest Pro-Health crap because that’s the only change I’ve made recently as far as what I put in my mouth (I’m also young, 26 yrs old, so my teeth are not yet naturally yellowing from age.

By: Maria

Maria — Thu, 21 Apr 2011 03:13:38 +0000

I’ve recently started using this mouthwash as well, and after noticing staining on my bottom middle-teeth on a hunch I googled “crest pro health mouthwash causes yellow teeth” and this webpage came up. WOW! I’m really shocked and upset. This staining had better be removable by a dentist visit. (Skeptical? Google the phrase yourself and see!). I drink maybe half a cup of coffee every couple of days, don’t

By: christine

christine — Fri, 08 Apr 2011 23:03:50 +0000

I’ve been using crest pro health mouth rinses for 8 months. My teeth are stained so bad my dentist can’t remove the stains, even with high powered equipment. I’m very angry. I was trying to get my teeth and gums healthy. But now my teeth look like I chew tobacco and I don’t even smoke or drink coffee.

By: Mae

Mae — Thu, 24 Mar 2011 14:29:18 +0000

I just started using the Crest Pro-Health toothpaste about a month ago. About two weeks ago my mouth started getting sores and I didn’t know why. When I was looking at my lower lip which was extremely sore, felt like I had burned it, I noticed the brown between my teeth. I didn’t know this product causes these types of problems until I looked to see if there were any side effects of the product. And now I see the problems go back a couple of years. I never had problems with other Crest regular toothpaste, just started with problems with the Pro-Health. Not really Pro-Health if it causes burns in the mouth!

By: Fragglerock

Fragglerock — Sun, 06 Mar 2011 18:30:37 +0000

I’ve only used the Pro-health a handful of times, and now my tongue is black! This stuff is toxic if you ask me. Thank God I noticed it early on. What’s sad, is that Crest is still selling this garbage. There are some complaints dating back to 2007.

By: Tom Shaw

Tom Shaw — Mon, 10 Jan 2011 21:06:46 +0000

Switching from the Advanced Listerine Anticeptic mouthwash, which I have use for countless years, to the Crest Pro Health Multi-Protection mouthwash has caused me to experience the dreaded “black tongue” appearance and has also slightly yellowed my normally white looking teeth.

By: Dave

Dave — Thu, 23 Dec 2010 06:42:21 +0000

Dec 22, 2010 – I just got back from a full mouth debridement (major cleaning, $120) at the dentist and the hygienist told me that the severe brown stains were most likely a result of the Crest Pro-Health mouthwash (I do not drink soda, coffee, tea, or smoke, etc). She cleaned off most of the stains, but could not reach between some of my teeth. She suggested that in-office laser bleaching (sale price, $295) MAY help and also recommended using a Sonicare or electric toothbrush.
With once a day use (for 3? months), I was almost done with the one liter bottle.
I’m planning to call the phone number on the back of the bottle (Questions? 800-285-9139)…

By: Judith Anderson

Judith Anderson — Thu, 30 Sep 2010 01:46:35 +0000

I wqs a victim of Crest pro health mouthwash…. My teeth made me ashamed to open my mouth when I was with my friends! I can’t believe it is on the market. My dentist declared that maybe it was a way to make people buy the white strips to clear it up…. Sounds criminal to me!!!! I had to have my teeth cleaned about every two or three weeks until we concluded what it was! All their prohealth toothpaste samples are discarded…. I would gladly shout to the public to ban any Crest products based on my unfortunate experience with the mouthwash!!!!
I am so thankful to have back the “Ipana smile” that I had in high school years ago…. To hell with Crest!!!!

By: Leon Forrester

Leon Forrester — Tue, 28 Sep 2010 21:48:28 +0000

I think you guys are full of it. I don’t believe you one bit. I have used Crest Pro-health for years now and I have wonderful results.
You can always find A LOT OF NUTS and liars on blogs. Thousands even.
Get a life, folks and clean your teeth twice a day if you don’t want stains!

By: Pam

Pam — Wed, 04 Aug 2010 20:55:09 +0000

I had an even worse experience. I also used their enamel shield rinse and it peeled my enamel off. I loss actual pieces of my teeth. I don’t know why this product is not off the market by now

By: Krystal

Krystal — Tue, 20 Jul 2010 04:38:56 +0000

I just started using it and i noticed when i spit it out green, gooey things came out. I thought maybe it was plaque but then my tongue felt burnt and i couldnt taste. So then i stopped using it and now my tongue is fine. Something must be wrong this product.

By: Tenzin

Tenzin — Sun, 21 Mar 2010 02:25:15 +0000

I was scared to find my teeth with terrible brown staining from Crest prohealth mouthwash!!! How should I clean it? I am full time student and don’t have insurance to clean it!!! I threw remaining bottle straight to trash!!

By: Judith Anderson

Judith Anderson — Thu, 25 Feb 2010 02:51:37 +0000

This Crest prohealth mouthwash is a disgusting product that has caused me anguish, time, money, and embarrassment!!!! Thank God my hygenist can clean my teeth…. I am getting charged for only the 7 bottom teeth…. The top teeth have been spared since they are veneers…. Even a reembursement would be nice…. Crest should be sued bigtime!!!!

By: Judith Anderson

Judith Anderson — Thu, 25 Feb 2010 02:47:35 +0000

Crest prohealth mouthwash caused horrible unsightly embarrassing stains between my teeth. I have had my teeth cleaned several extra times–thank goodness she could clean them!!! It is ridiculous to think that such a product is for sale to the public in the USA! Absolutely disgusting…..

By: Donna Mearns

Donna Mearns — Wed, 10 Feb 2010 17:33:27 +0000

about 6 months ago I too got on the computer to see why my teeth were turning black,black was around my lips and some kind of gooey green stuff was coming out of my mouth after rinsing with Crest Pro Health. I called Crest in an outrage so bad they switched me to another person to talk to. I told them I was 64 and always floss and rinse and brush my teeth at least three times a day. I also told them that I may be 64 but I would still like to keep the teeth I have! Well, I got the same runaround and explanations that everyone else got-a free battery operated toothbrush and coupons for theirproducts. I told them I wouldn’t be needingtheirproducts because I was already complaining about one of their other products. Well, then they offered me a free cleaning, which I have topay for first before being reimbursed. Do they also realize that also means ex-rays, etc.including the teeth cleaning I called my dentist and they said it would cost me at least $115.00 to start. I am retired and havetowatch every penny, so what do you do, not pay a couple billsor go to the dentist. Well I finally decided tosave up the money and have my teeth worked on but the problem is when will I have this money? What really upset me was my grandson (who we raised and is now 18) was also having the same problem. He has a medical card so it was no problem for him but hemay have to go back for a second cleaning and until we started using Crest Pro Health he had no problem because he had his teeth cleaned twice a year. I know this is a long letter but I also yold them they should put a warning on the bottle(which I dumped and saved the bottle) and it’s a good thing because they asked me for thecode on the bottle,etc. Thanks so much for listening after I finally told Crest off!

By: Carol C.

Carol C. — Sun, 17 Jan 2010 04:59:59 +0000

Any product that causes some people to experience numbness, loss of the sense of taste, and teeth staining should carry a prominent warning label. Until that happens, I think we should all continue to spread the news about Crest Pro-”Health”. I am appalled that Proctor & Gamble continues to sell this awful product, when they are well aware of these side effects.

By: changmin

changmin — Sat, 16 Jan 2010 17:49:54 +0000

I have my dental cleaning twice a year. Since I used Crest Pro-Health Mouthwash from late of 2007, my teeth were terribly stained, which both I and my dentist noticed. In October, 2009, I changed my dentist and the new hygienist told me that Crest Pro-Health Mouthwash does stain teeth and asked me to use Listerine. Since I stop using Crest Pro-Health Mouthwash, my teeth are white and are not stained anymore.

I heard news last night about the horrible side effects of Crest Pro-Health Mouthwash. The company spokeswoman said that the stain results from dead bacteria, which indicates that Crest Pro-Health Mouthwash is working. I don’t think so. I always brush my teeth with toothpaste first, then floss, then use Mouthwash, finally, wash my teeth with waterpik (three cup of water) to get rid of the smell.

By: Athena

Athena — Thu, 14 Jan 2010 23:41:07 +0000

Just got back from my cleaning and I have never had staining. I just had to sit in the chair for over an hour because my teeth were that horrible. I don’t drink coffee, cola, tea, or smoke. This was 100% crest’s doing.

By: Linda

Linda — Thu, 07 Jan 2010 04:12:31 +0000

I used Crest Pro-Health mouthwash for the first time a couple of days ago. Later that day it felt like I had unknowingly burned the roof of my mouth. That sensation continues, and now one side of my mouth feels as if I just had a filling and the novocaine hasn’t worn off completely – numbness in my gums, now spreading to my lips and face. I just hope this stuff hasn’t caused any permanent damage. There should definitely be some type of warning printed on the label.

By: Jake

Jake — Tue, 15 Dec 2009 04:04:56 +0000

I just had my 6 month dental check up and cleaning at my Dentist today. My Dentist examined my teeth and noticed lots of brown staining on my teeth which where not present the last time he examined me. He asked me if I smoked, or if I drink coffee or soda. I never smoked a cigarette in my life or drank coffee and I have not had soda in about 10 years. I told him I was rinsing with Crest Pro Health every night at the recommendation of the Hygienist. He than mentioned this to the Hygienist and she stated that she heard that this was a side effect that has been found in a small percentage of users. Fortunately for me the stains where removed after a heavy cleaning. I cannot believe that Crest would sell a product that stains teeth and does not warn potential users about it. The purpose of using these products is to have nice clean and healthy looking teeth and not teeth that look like you smoke cigarettes and drink coffee and soda all day. Shame on Crest!

By: ssc

ssc — Fri, 23 Oct 2009 06:18:00 +0000

I can’t taste anything because of that stuff! Crest sucks! I am not buying their products anymore!

By: Mary R

Mary R — Mon, 19 Oct 2009 23:45:56 +0000

Yes, it stains. It is a faulty product! Who cares that it works for some…it is not safe for all….get rid of it

By: Cory Kemp

Cory Kemp — Thu, 01 Oct 2009 14:19:39 +0000

Llama, I can certainly understand how you’ve come to that conclusion. However, a simple Google search will bring up hundreds of customer complaints regarding the staining-effects of Crest Pro-Health Rinse. I’m not saying one way or the other whether the product is harmful. In fact, I didn’t notice the staining effects many people are complaining about. That being said, the number of people speaking out against this product leads me to believe that their claims are legitimate.

By: Domo-Kun

Domo-Kun — Sun, 27 Sep 2009 14:49:09 +0000

I read other reviews and personally I feel people are just trying to start things for attention and to sue the company for money. Many of the reviews state that there has been no photo-graphical evidence proposed, also its only blog complaints on sites. If it was such a problem why aren’t there more actually complaining to the company instead of wasting time on blogs. I’ve been using it without many problems at all. The stains can be prevented by brushing regularly and flossing from what I’ve found out.

By: drdental

drdental — Wed, 29 Oct 2008 23:12:52 +0000

Sorry to hear that you’ve experienced the same stains that a lot of other users have experienced. I’m still waiting for Crest to confirm that they goofed with this product…not holding my breath…

By: Stephanie

Stephanie — Wed, 29 Oct 2008 23:10:24 +0000

I also began getting brown stains on my teeth that looked terrible, as if I did not floss. I was horrified because I take such good care of my teeth by brushing them twice a day and flossing. A visit to my dentist to scrape off the brown spots confirmed that the mouthwash was the cause of these stains. I am extremely disappointed in Crest and was angered to learn that this has been happening to people for more than 2 years and they have done nothing about it.

By: drdental

drdental — Thu, 16 Oct 2008 02:56:47 +0000

Thanks for the feedback. I know the Crest Pro-Health products have been causing a lot of problems for a lot of people, so it’s certainly good to hear it’s working for someone.

By: Robyn

Robyn — Tue, 14 Oct 2008 18:32:09 +0000

I’ve been using Pro-Health toothpaste for about a month now and have had nothing but amazing changes in my teeth. I used to have a problem with staining because of teeth being too close together and this toothpaste has taken away all the stains that I had. I wondering if there is a time delay in any of this though. I guess I’m going to keep watch because nothing has cleaned my teeth like this toothpaste.

By: drdental

drdental — Fri, 10 Oct 2008 22:21:04 +0000

Steve, I’m sorry to hear about your bad experiences with this product. I’m hearing stories about Crest Pro Health Rinse causing brown staining almost every day. Luckily, as you experienced, dentists are becoming acutely aware of the issues this rinse has caused their patients, and are recommending alternatives. I’ll be curious to see if Crest decides to be responsible and yank this product off the market. Time will tell.

By: Steve

Steve — Fri, 10 Oct 2008 15:54:19 +0000

I saw my dentist today and learned that Crest Pro Health Rinse was the cause of my problems too. I had really bad stains and never could have guessed that it was my mouthwash that was to blame! I changed my coffee drinking habits, new toothbrush, filtered water, etc. and even increased my use of the mouthwash to try and fight it! Well, I’m pretty angry that I went through all that hassle (and embarrassment) while Crest knows it’s a problem and still sells it. I’m just glad my dentist had a clue!

By: Anais gave

Anais gave — Wed, 08 Oct 2008 04:46:54 +0000

what can use to take the stains out?

By: Anais gave

Anais gave — Wed, 08 Oct 2008 04:43:57 +0000

OMG!!! I have been using both products for about a year and I have brown stains betwen my teeth and I just when to the dentist two weeks ago and he did not say anything about cavities. He told me that everything was fine and I was really worry about because I do not have dental insurance and I have to pay a lot for a cleaning. I just brushed my teeth with crest pro health and mouthwash and I feel so bad!!!

By: drdental

drdental — Sun, 31 Aug 2008 16:45:55 +0000

Aaron, thanks for the heads-up. I know that most people have been complaining about the rinse as opposed to the toothpaste, but it’s certainly conceivable that they both have issues. After all, they are part of the same product family. In the interest of verification, I would try it myself, but…I like my white teeth too much to subject them to even the possibility of brown stains!

By: Aaron

Aaron — Sun, 31 Aug 2008 12:05:01 +0000

I have not used the rinse, but I have experienced the same brown staining between my teeth with the Crest Pro Health toothpaste. I’ve been using the product for 3 months now. It’s extremely disconcerting that these products are still on store shelves.

By: drdental

drdental — Wed, 16 Jul 2008 04:25:13 +0000

I’m sorry to heat that Riobianca. It doesn’t surprise me that your dental hygienist or dentist was aware of the problems associated with Pro Health rinse. The problems are now well documented all over the web, yet Crest continues to stand behind their product. At this point, it appears as if they’re content to ignore the obvious staining the product has been causing. However, I know some people have attempted to set up a class action suit, but I’m not sure where that stands at the moment. In any case, it sounds like going cold turkey with the product is a good decision.

By: riobianca

riobianca — Wed, 16 Jul 2008 00:07:29 +0000

I have been using Pro Health for about 2 years. I went for a dental cleaning today and told the hygenist I am having more staining than usual between the teeth and at the gumline. She asked me if I am using Pro Health. I had no idea it causes staining, there is no warning at all on the bottle. I think Crest should stop selling this product ASAP or reformulate it. I think I will stop buying all of their products now.

By: drdental

drdental — Wed, 18 Jun 2008 22:48:37 +0000

Hi Steven,

I’m sorry to hear about your horrible experience with this product. It’s amazing to me that it’s still on the market, since the “brown stain” problem is effecting what I consider to be a significant percentage of Crest Pro Health Rinse users. Time will tell if the public outcry is enough to convince Crest from pulling the product. I’m not holding my breath, however.

By: Steven

Steven — Wed, 18 Jun 2008 22:14:17 +0000

I just learned that Crest Pro Health mouthwash was what has been causing horrible brown stains on my teeth. I started a healthy diet about 2 years ago and a year ago my dental hygentist recommended Crest Pro Health Mouthwash. At the time I was eating a lot of apples and bananas. The stains started and I asked a dentist friend of mine and he thought it was the acidity from the fruits. I quit eating apples and the stains continued. Today I went for another cleaning and my hygentist mentioned she had heard about this.

Regarding some of Crest’s claims – I don’t drink any coffee or wine. My diet is low-sugar, low-salt and lots of water.

My last 2 cleanings have been rought trying to get the stains off my teeth – scaling and dental sandpaper.

What an awful product! And these are people going the extra mile to protect their teeth. No Crest products in my house anymore.

By: drdental

drdental — Mon, 19 May 2008 17:46:45 +0000

That’s a good question. What I don’t understand is how this issue wasn’t present in clinical trials. If it was, why was it not taken seriously?

By: wisdom

wisdom — Mon, 19 May 2008 16:54:28 +0000

That does not sound very fair to the customers. How could they develop a product that makes people’s teeth worse.