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Dental Informatics: A Practical Use Case

Have you ever heard of Dental Informatics? Described as the intersection of patient data, computer science and dental providers, it’s an approach focused on providing higher quality patient care through better management and use of information…

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Quick Tips for Controlling Vendor Costs

There are only two ways to increase profit in a small business. Make more or spend less. Most dentists invest a lot of time and money into making more money – marketing to generate new patients, learning new procedures, improving collections, you name it…

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How to Hire Great Dental Staff: Part V – Voting

It’s time to hire! We’ve survived reading through resumes, telephone interviews, onsite interviews and even a few observations. We’ve laughed at the girls that showed up to the interviews in tank tops and flip flops…

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Does Good Debt Exist in the Dental Practice?

We know debt can be destructive. Can it also be good? Ken Runkle evaluates five forms of dental practice debt, revealing whether it is good debt or bad debt…

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How to Hire Great Dental Staff: Part IV – Observation

The following is a guest post by Jill Nesbitt of dentalpracticecoaching.com. If you are interested in guest posting for Dental Heroes, please sign up here. A quick review of our hiring process so far: In Part 1: Where to place ads? – We reviewed how to attract candidates for your dental position. In Part 2: […]

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How to Hire Great Dental Staff: Part III – The Onsite 30 Minute Interview

In Part 1: Where to place ads? – We reviewed how to attract candidates for your dental position. In Part 2: Telephone interview – I shared the questions and approach to eliminating unqualified candidates. Today, we will discuss how to do an onsite ½ hour interview…

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How to Hire Great Dental Staff: Part II – The Telephone Interview

So, now you have a stack of resumes and a list of names with phone numbers of people interested in your position – what’s next? The telephone interview…

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How to Hire Great Dental Staff: Part I – Promote from Within

So, you just received 2 weeks notice from a well-trained dental assistant or experienced dental secretary. Sorry to hear that. I know the work it takes to hire and train a new staff person. The good news is…

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