On 02.23.12, In Featured, by Jill Nesbitt
So, you just received 2 weeks notice from a well-trained dental assistant or experienced dental secretary. Sorry to hear that. I know the work it takes to hire and train a new staff person. The good news is…
On 01.15.12, In Advertising, by Jill Nesbitt
It’s that time of year – in the last 10 days I’ve received 2 different yellow pages directories found lying on my doorstep. Yellow pages advertising used to be the primary focus of my marketing budget…
On 12.09.11, In Featured, by Jill Nesbitt
You’ve heard the rumors – “Dr. So-and-So was embezzled.” You’ve read the statistics “Over 60% of dentists will experience embezzlement during their career.” So, what do you do to stop it from happening…
On 10.12.11, In Practice management, by Jill Nesbitt
One of the most critical responsibilities an office manager has is to manage the schedule. The dentist wants it to be productive. The hygienists want it to be full…
On 08.31.11, In Featured, by Jill Nesbitt
When was the last time you reviewed the cleaning and sterilization procedures for your office? How confident are you that your staff are following the correct steps to keep you and your patients safe as well as meet the required regulations?…
On 07.14.11, In Practice management, by Jill Nesbitt
Dr. Smith and I have used this training program over the past 15 years to take a bright, positive, new hire secretary and develop them into a knowledgeable, confident dental office manager.
On 07.11.11, In Practice management, by Jill Nesbitt
What if your office manager had the ability to help you manage your practice? Imagine that she could confidently and correctly handle the variety of business decisions that occur throughout your practice…